Start with the property condition report
The condition report records the property at the beginning of the tenancy. Use it room by room, note fair wear and tear separately, and avoid asking a cleaner to solve damage or maintenance issues.
Return the property empty and clean
WA Consumer Protection says the property should be left empty and clean when you move out. Bond claims can also involve damage, rent or bills, so cleaning is only one part of the final inspection.
Protect the handover record
- Keep utilities connected until cleaning and checks are finished.
- Take dated photos or video after cleaning.
- Save the quote, invoice and messages.
- Record how and when keys were returned.
- Ask the property manager about anything that is unclear before the keys are returned.
Independent sources
- WA Consumer Protection: moving out of a rental property
- WA Consumer Protection: property condition reports
- REIWA: vacate-cleaning advice for tenants
General information only, not legal advice. Check current government guidance and your tenancy documents.