When are the keys due?
Give us the actual date and time the property needs to be ready.
Need the property cleaned today, tomorrow or this week? Call us with the suburb, size and key-return time and we’ll check the closest available appointment.
For a short-notice booking, we need to know exactly what needs cleaning and when the keys are due.
Give us the actual date and time the property needs to be ready.
Parking, lifts, lockbox, agent access or key collection details.
Type, bedrooms, bathrooms, storeys and carpeted rooms.
Heavy grease, soap build-up, pet hair, stains and clear photos.
Photos help us understand an urgent job quickly. Damage, rent, utilities and other tenancy issues are separate from the cleaning.

For urgent work, call with the suburb, property size, current condition and the time the keys are due. Photos and any agent checklist help us work out whether we can fit the job in.
Ask about anything that may cost extra or need special access so there are no surprises on the day.
Send your suburb, property type, room counts, preferred date and a few photos of any heavily soiled or hard-to-reach areas. If your agent gave you a checklist, send that too.
Remove belongings from the areas being cleaned, keep water and electricity connected, and let us know about parking, lifts, keys and when the property needs to be ready. Mention any delicate finishes, existing damage or areas you do not want treated.
If possible, check the property while you still have access, take final photos and keep the invoice for your records.
Possibly. Same-day and next-day appointments depend on team availability, location, property size, condition and the exact time the keys are due. Call for the fastest answer.
Have the suburb, property type, bedroom and bathroom count, current condition, access details and exact key-return time ready. Photos and the agent’s checklist help us give you a quicker answer.
Photos can help us check heavy areas, appliances, carpet, windows and access. The quote still depends on the details you provide and anything we could not see in the photos.
Not necessarily. A lockbox, agent handover or arranged key collection may be possible. Confirm who provides access, how the property is secured afterward and whether water and electricity remain connected.
Only when they are listed on the quote. Tell us about carpet, windows, walls and oven cleaning early because they can add time to an urgent job.
Keep the quote and invoice for your records. If you want completion photos, ask when the booking is arranged.