What should be included in the clean
If you need carpet cleaning, ask us to add it to the vacate-cleaning quote. We’ll confirm the number of rooms, likely method and anything that may need extra treatment.
Common inclusions
- Room count and approximate sizes confirmed
- Pre-vacuuming agreed if needed
- Hot-water extraction where suitable
- Spot treatment discussed before the job
- Drying time and access discussed
- Invoice provided
Extras to confirm before booking
Tell us about anything that may need extra time, special access or a separate price so there are no surprises on the day.
- Permanent stains, fading or fibre damage
- Some odours or pet contamination may need extra treatment
- Moving heavy furniture unless agreed beforehand
- Rugs or delicate fibres unless agreed beforehand
- A guaranteed same-day drying time
How to get an accurate quote
Send your suburb, property type, room counts, preferred date and a few photos of any heavily soiled or hard-to-reach areas. If your agent gave you a checklist, send that too.
Before cleaning day
Remove belongings from the areas being cleaned, keep water and electricity connected, and let us know about parking, lifts, keys and when the property needs to be ready. Mention any delicate finishes, existing damage or areas you do not want treated.
After cleaning
If possible, check the property while you still have access, take final photos and keep the invoice for your records.