What should be included in the clean
For apartments and two-storey homes, send photos of balconies, screens and high windows so we can confirm what can be reached safely.
Common inclusions
- Interior glass
- Frames and sills
- Reachable tracks
- Accessible flyscreens if quoted
- Spot detail around handles
- Exterior glass where safely included
Extras to confirm before booking
Tell us about anything that may need extra time, special access or a separate price so there are no surprises on the day.
- Rope access or unsafe high-level work
- Construction residue or paint removal
- Restoring scratched or etched glass
- Disassembly of fixed screens
- Exterior windows we were not told about before booking
How to get an accurate quote
Send your suburb, property type, room counts, preferred date and a few photos of any heavily soiled or hard-to-reach areas. If your agent gave you a checklist, send that too.
Before cleaning day
Remove belongings from the areas being cleaned, keep water and electricity connected, and let us know about parking, lifts, keys and when the property needs to be ready. Mention any delicate finishes, existing damage or areas you do not want treated.
After cleaning
If possible, check the property while you still have access, take final photos and keep the invoice for your records.